Frequently Asked Questions

🧼 Product Information

Yes! All our soaps are handcrafted and hand-cut in small batches. Because of that, each bar may vary slightly in shape and weight — but every one weighs over 4.5 oz.

We use a blend of skin-loving oils and butters: shea butter, olive oil, coconut oil, almond oil, castor oil, avocado oil, grapeseed oil, and tallow fat.

We also add natural clays, root and plant powders, vegetable powders, oat milk, and sometimes skin-safe micas.

All ingredients are clearly listed on each product’s page, in the soap’s description. We believe in full transparency, so you know exactly what’s going on your skin.

Both! We use essential oils and clean fragrance oils that are always free of phthalates, parabens, carcinogens, and mutagens. No junk — just good stuff.

Yes! We make unscented options for those with sensitive skin or skin concerns.

We make our soaps the old-fashioned way: using the cold process method. This keeps the ingredients as natural and beneficial as possible.

While our soaps are not medicinal or designed to heal, many customers with eczema, psoriasis, or sensitive skin find them soothing and supportive.

They help keep your skin clean and cared for — naturally.

🚚 Shipping & Delivery

Not yet — we currently only ship within the U.S. But international shipping is on our radar for the future!

Orders usually ship within 2 to 5 business days. Once it ships, we’ll send you tracking info by email.

💬 Returns & Refunds

Due to the nature of our products, we do not accept returns.

But if you’re not happy with your order, reach out and we’ll review the situation. If appropriate, we’ll issue a refund.

📧 You can contact us at soothingsoapsuds@gmail.com.

🌱 Sustainability & Values

Yes! We choose our ingredients with care and avoid anything harmful. Our fragrance oils are clean, and we aim to be as earth-friendly as possible.

Because they’re hand-cut, each bar has its own unique look — just like you. No two are the same, but they’re all made with the same love and quality.